Membership retention rate: how to calculate it and what good looks like
How to calculate your association’s membership retention rate, with a worked example, the benchmarks worth comparing against, and what to do when the number drops.
How to calculate your association’s membership retention rate, with a worked example, the benchmarks worth comparing against, and what to do when the number drops.
What an association or chamber website really costs in 2026: DIY builders, all-in-one member platforms and custom builds, plus setup fees, per-contact pricing, transaction cuts and the hidden costs boards miss.
A printable new board member orientation checklist for associations, chapters and chambers: what to hand over, who to introduce, which logins to set up and what to cover in the first 30 days.
Affinity program examples for associations and chambers: insurance, payroll, office supplies, travel, continuing education and more, with how each pays, what members get and what to watch for.
Email marketing for Michigan chambers and associations: the federal rules, Michigan’s Children’s Protection Registry for alcohol and gambling promos, Gmail’s sender rules and a seasonal sending rhythm.
A practical association website redesign checklist: logins, content, member data, redirects and launch-day checks, so a new site doesn’t break the things your members rely on.